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Terms and conditions of use

Read the Terms and Conditions of Use carefully. By using Be and Care, the user is automatically agreeing to all the Terms and Conditions of the same. If you do not agree, we ask that you do not use the site.

Access to this website should be done on a temporary basis and we reserve the right to change these Terms and Conditions of Use, in whole or in part, at any time and without prior notice. The user should always read the Terms and Conditions of Use of the website before using it. The continued use of this site, after any and all information has been changed, implies agreement with them.

Access to this website, the products and services available, are subject to the following General Conditions of Sale and notices. By accessing these Services, you agree to all the General Conditions of Sale and these can be updated, regularly. You should visit this page frequently to see any changes that have been made.

We cannot be held responsible if, for any reason, the site is unavailable for a period of time. From time to time, we may restrict access to parts or all of the site to improve it.

We take appropriate precautions to ensure that all content on this site is correct. However, we reserve the right to refuse orders containing products whose information has been incorrectly published, including prices and promotions. Refusing orders may also be due to product unavailability, because they have already been withdrawn from the market by brands or because they are associated with a promotional campaign in force and that the units stipulated for the campaign have already been reached. Those who demonstrate inability to obtain authorization for payment and purchases considered fraudulent will also be refused.

The contents provided by this page referring to the products are for information purposes only, in order to facilitate possible treatment discussions with health professionals. These contents are supplied to us by the brands through training and technical material. We have in our team a technical officer, Licensed in Pharmacy, with 12 years of experience, who can clarify any doubts and advise which product is best for each case, but nevertheless, we recommend that before buying or using any product always consult the your doctor and carefully analyze the information provided by the manufacturer on the package and on the package insert. You should not use the information provided on this page to diagnose or treat any health problem or to prescribe any medication or other treatment.

When placing an order, you are subject to the General Sales Conditions. All orders are subject to availability and confirmation of the order value.

Shipping times may vary according to the availability of the items and / or subject to delays by the carrier or for reasons beyond the control of Be and Care.

If the order contains a product that we no longer have stock, we will take the liberty of contacting the customer and proposing a replacement for another product or withdrawing from the order and proceeding with the shipment of the remaining products so as not to delay the shipping process. Immediately a refund will be provided in the form of payment. The customer will be informed by the Customer Support team about the change in the order and the refund schedule.

Be and Care reserves the right to refuse any order placed. If your order is accepted / declined we will inform you by email. When placing an order, you guarantee that all data provided by you are true and correct and that you are the owner of the credit or debit card used when ordering and that it has sufficient funds to pay for the items. The cost of products and services purchased in any country with a currency other than € may be subject to exchange rates. All advertised prices are subject to these variations.

a) Our contract:
When you place an order, you will receive an email with the confirmation of the same: we remind you that this is only a confirmation email, but does not constitute automatic acceptance of your order. The order is only finalized when you receive an e-mail confirming the sending of the requested items with the respective Tracking Code.

b) Price
Although we try to ensure that all the details, descriptions and prices that appear on the website are correct, sometimes the prices can be wrong due to the constant dynamics of the sector. If an error is detected in the shipping of one of the items purchased by you, we will try to inform you as soon as possible and give you the possibility to reconfirm your order or cancel it. If we are unable to contact you within 5 working days, we will consider the order as canceled. If either party chooses to cancel