Delivery - Worldwide Shipping

Be and Care is a Portuguese store that has worldwide shipping through. When a item is shipped we always provide tracking information.

Free Shipping!

Shipping costs are calculated automatically, in function of the weight and type of product. Shipping is free for orders above 125 EUR (around 140 USD / 190 CAD) if the weight is less than 2Kg. If the weight of the order is above 1kg the free shipping value will increase (with a discount ;) ). Always check your cart!

Free shipping by UPS is for orders above 250 EUR ( 280 USD / 377CAD)

Delivery Time

The order of time comes from Portugal to America is usually 3-5 days, then is delayed at customs in a time that is usually 15 working days. However, the transportation are reliable and delivery is guaranteed. You can always follow in full detail the status of your order through the tracking code.

Delivery time per UPS takes 2/6 work days.

Tracking Code

Ship always the tracking code / tracking to know where your order is located. To do this simply go to page posts and enter the tracking number. You can always contact us for more information about their shopping. In these cases, you always have your order number.

In the following link you can find the tracking website for your country: https://www.track-trace.com/post

 

Taxation

Depending on the country of delivery, different tax rules and additional charges may apply, it may be necessary to pay import duties and taxes before receiving the products.

In the case of express shipping: The products must undergo customs clearance, the carrier will contact you in order to continue paying the fee, which is the buyer's full responsibility.

In the case of regular mail: Most items are not taxed, however, packages can be selected at random for inspection. This review may result in the taxation of goods and delayed delivery. The tax is the responsibility of the customs of the country of destination. Any fee is not applied or reverts to Be and Care. We cannot know in advance whether this process will take place or not, so we cannot advise you when you place an order. If this happens, you will be contacted to pay taxes. If you refuse to do so, your order will be returned to us.

Customs Taxes
Our products are shipped from Portugal. Most items are not taxed, however, packages can be randomly selected for inspection. Such a review may result in taxation of goods. The fee is the responsibility of the customer. Any fee is not applied or reverted to the Be and Care store.

If you have a problem with your order / shipment, you have up to 6 months to file a complaint at info@beandcare.com

 

Shipping to Brazil

Be and Care is a store in Portugal that ships to Brazil through CTT, Correios Portugueses. From the moment the order arrives in Brazil delivery is made by the Brazilian Post.


Free shipping?

Shipping may be free for purchases over R $ 740 and if the weight of the order does not exceed 2 kg. It can also be free for some products in special promotions! If the weight exceeds 2 kg and the value exceeds R $ 740, the freight is calculated with a bonus. Whenever the weight / value of the order allows shipping, it is free. For very heavy items we are unable to offer freight.
Delivery time
The order time to arrive from Portugal to Brazil is usually 3 to 5 days, then it is retained at customs in a time that is usually 10 to 20 working days. However, the Brazilian post offices are reliable and delivery is guaranteed, as well as you can follow in full detail the status of your order through the tracking code on the website of the Brazilian post office.


Tracking Code

We always send the tracking code to find out where your order is. To do this, just go to the post office page and enter the tracking number. You can always contact us to find out more about your purchase.

Customs Taxation

Our products are shipped from Portugal. Most shipments are not taxed, however, according to Brazilian law, shipments can be randomly selected for inspection by the Brazilian Federal Revenue Service. This inspection may result in the taxation of goods. The fee is the responsibility of the Federal Revenue Service, usually 60% of the market value of the order. The eventual fee is not applied, nor reverted, to the Be and Care store. We would like to point out to our customers that orders, even if charged, are often priced lower than found in Brazil.
If you have any problems with the order / shipping, the customer has up to 6 months to open a complaint via email info@beandcare.com

Delivery Portugal

Be and Care is a store in Portugal that sends all over the country through CTT, Correios Portugueses. From the moment the order is processed and shipped, the delivery time is approximately 24 hours.

Shipping / Shipping

Shipping is calculated automatically, depending on the weight and type of product. The actual shipping amount will be informed on the checkout page before finalizing the payment.
For purchases over 50 € that do not exceed 2kg, shipping is free except for the Islands.
If you have any problems with the order / shipping, the customer has up to 6 months to open a complaint via email info@beandcare.com